If the game has appeared to finish installing and you still cannot access Story mode or Multiplayer, please try turning your system completely off and then back on again. If the modes are still not available, we would recommend uninstalling the game and allowing it to reinstall again.
If the Online and Story mode options are Red when you start the game, this means the game is still installing. Some features, such as Local Multiplayer, Single Player regular matches, Training, and the Tutorial can be accessed while the game installs the Story and Online features.
On Xbox One and PS4 the installation process normally takes less than 30 minutes but can take up to 90 minutes depending on your system. We would recommend checking out the Tutorial to learn the basics of Mortal Kombat X or brush up on your skills while you wait.
To check the progress of the install on Xbox One, you can return to the dashboard. The overall progress will be shown as a green bar on the game’s tile.
Why cant i play story mode on mortal kombat x?
When you installed the game the file was corrupted and it didn’t install properly…How to fix the problem.1.Press the ps button on your remote
2. Go to the mortal kombat x icon.
3.press the options button and delete the mortal kombat x file.
4.go to settings and select the memory icon
5.select the “application saved data”.
6.select the mortal kombat file.
7.press options and delete everything.
8.insert the mkx disc let it install and what 5 minutes after the installation for the ps4 to download the graphic details.
9. Now play a couple rounds of single fight and everything should start unlocking its self..